PRIVACY POLICY
1. Your Privacy Rights At Spotless Cleaning Services, we are committed to protecting your privacy rights. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure it is protected.
2. Scope and Consent By using our services, you consent to the collection, use, disclosure, and retention of your personal information as described in this Privacy Policy. This policy applies to all users of our services, whether online or offline.
3. Collection of Personal Information We collect personal information to provide and improve our services.
A. Information We Collect Automatically When you use our services, we automatically collect information about your interactions with our website, such as your IP address, browser type, access times, and pages viewed.
B. Information You Provide to Us We collect information you provide directly to us, such as when you create an account, book a service, or communicate with us. This may include your name, email address, phone number, payment information, and service details.
C. Information from Other Sources We may receive information about you from other sources, such as public databases, social media platforms, and third-party partners. This information helps us update, expand, and analyze our records and identify new customers.
4. How We Use the Personal Information We Collect We use the personal information we collect to:
- Provide, operate, and maintain our services
- Improve, personalize, and expand our services
- Process transactions and send related information
- Communicate with you, including responding to your inquiries and sending service updates
- Detect and prevent fraud and other illegal activities
- Comply with legal obligations
5. Marketing We may use your personal information to send you promotional messages and other information that may be of interest to you. You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the communications or contacting us directly.
6. How We Use Cookies and Similar Technologies We use cookies and similar technologies to collect information about your use of our website and services. These technologies help us understand user behavior, personalize your experience, and improve our services. You can manage your cookie preferences through your browser settings.
7. How We Protect and Store Personal Information We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
8. How We Share Personal Information with Third Parties We may share your personal information with:
- Service providers who assist us in operating our business and providing our services
- Payment processors to facilitate transactions
- Legal and regulatory authorities if required by law or to protect our rights
- Third parties in connection with a business transaction, such as a merger, acquisition, or sale of assets
9. How You Can Access or Change Your Personal Information You have the right to access, update, correct, or delete your personal information. To do so, please log into your account or contact us directly. We will respond to your request in accordance with applicable laws.
10. How You Can Contact Us about Privacy Questions If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
By using Spotless Cleaning Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
